Terms & Conditions:

• Terms:  1% 10 days or net 30 days, on net amount of invoice, with approved credit. Terms are from date of invoice.
• Prices:  F.O.B. Sconza Warehouse, Oakdale, CA or Franklin Park, IL (under 20,000 pounds)
• Bulk minimum order:  100 pounds total order weight
• Packaged minimum order: 500 pounds total order weight
• We accept Visa, MasterCard, and Discover Card.  No Cash discount on credit card payments.
• Sorry, no COD shipments - No exceptions.
• Freight quote provided at time of order and selected by customer.
• During the warmer months chocolate will be shipped refrigerated or in ice packs.  Ice packing costs will be added to your invoice.
• It is the customer’s responsibility to note the count and condition of product at the time of delivery.  Failure to do so will prevent recovery for loss. In the event of damage or shortage, you are required to document the damage or shortage on the delivery receipt/bill of lading within 10 days of delivery. Please keep damaged product for trucking company inspection.

Freight Claims:

• If it ships freight collect: Customer pays trucking company for freight charges, owns product in transit, and files freight claims. 
• If it ships freight prepaid and freight cost is added to invoice: Sconza pays freight charges and bills customer for freight, owns product in transit, and files freight claims when reported within 72 hours of delivery.

• All requests for returns must be made within 10 days of receiving product.
• No returns allowed without approval. Please contact Customer Service for a Return Authorization Number and instructions.  Returns may be subject to a 15% restocking fee.
• All deductions must be approved. Unauthorized deductions will be charged back.
• Past due accounts may be subject to a 1½ % finance charge per month on delinquent balances.
• Past due accounts must be paid before additional orders ship.
• We reserve the right to change credit status based on payment performance.
• Returned checks are subject to a $50.00 fee and loss of credit terms.
• All prices subject to change without notice.  Any item is subject to change or withdrawal without notice.
• Heat treated pallets will be an additional cost added to your invoice.